Privacy Policy

This Privacy Policy explains how Simple Home Builds ("we") collects, uses, and shares information when you use our website and application (the "Service").

1. Information we collect

• Account information — name, email, and profile details you provide.
• Project information — projects, milestones, budgets, and related content you create.
• Payment information — processed by Stripe; we receive limited details (such as status and amounts), not full card numbers.
• Usage data — basic analytics about how the Service is used, to improve it.

2. How we use information

• To provide and improve the Service.
• To facilitate connections and payments between homeowners and contractors.
• To match you, with your consent, to third-party financing options.
• To communicate with you about your account and projects.

3. How we share information

• With contractors you choose to invite or work with, to coordinate your project.
• With our payment provider (Stripe), to process payments.
• With lenders only when you choose to explore financing and consent to sharing the necessary details.
• With service providers who help us operate the Service, under appropriate confidentiality obligations.
• When required by law or to protect rights and safety.

We do not sell your personal information.

4. Data retention

We retain information for as long as your account is active or as needed to provide the Service and meet legal obligations.

5. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however.

6. Your choices

You may access or update your account information in the app, or request deletion of your account by contacting us. Depending on your location, you may have additional rights over your personal data.

7. Contact

Questions about this policy? Email support@simplehomebuilds.com.